Diseases

Silver phone: "A hotline against loneliness"

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Since September 2018, lonely Berlin seniors can call the silver phone - just to talk. The initiator and first CEO Elke Schilling explains in the lifelikeinc.com interview why, especially at Christmas, the wires in the head office are running hot.

Graduate mathematician Elke Schilling

Elke Schilling is 74 years old, a graduate mathematician, ex-state secretary and organizational consultant. For 12 years she has worked as a volunteer on a crisis telephone and as a senior representative in Berlin Mitte. In 2014 she traveled to London and got to know the "Silver Line". Following this example, she built up the silver network with partners. (Image: camcop media Andreas Klug)

Mrs. Schilling, since September there is the silver telephone in Berlin. What is that exactly?

We are a kind of hotline against loneliness. Older and lonely Berliners reach a person to talk to under a free number. We offer to listen, to talk and to participate in the life of the elders.

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