Ambulant care


Ambulant care (mobile care) allows many people in need of care to continue to live in their own homes. It helps, for example, with dressing and undressing, washing, home cleaning or leisure activities. Read more about tasks of outpatient care (home care), costs and subsidies by the long-term care insurance!

What is outpatient care?

Many people in need of care in their home are supported by outpatient care - either because relatives can not manage home care at all or not on their own. For "outpatient care", the term "mobile care" is occasionally used.

Outpatient care: tasks

Outpatient care is provided by home care assistance (in kind) in various areas:

  • physical care measures (such as help with bathing or showering, combing, eating, in the tooth and nail care, when going to the toilet, getting up, lying down, dressing and undressing, climbing stairs, etc.)
  • nursing care measures (such as help with mastering and shaping everyday life, for example walks, help with writing letters, leisure activities, games)
  • Help with housekeeping (such as when cleaning the house)
  • Advice to those in need of care and relatives on questions concerning care, assistance with the provision of auxiliary services (such as meals on wheels), organization of transport services or ambulance services

Under certain circumstances, outpatient care may include home nursing. These include, for example, the administration of medication, the administration of syringes, wound care, blood glucose monitoring or blood pressure measurement.

Outpatient care: costs

"What does an outpatient nursing service cost?" This is a very important question for most people in need of care and their relatives. Because long-term care insurance only covers part of the costs - how much depends on the care level of the person in need of care. The remaining amount must be paid privately.

What is the total cost of outpatient care, depends primarily on what services the outpatient nursing service provides and how often he comes into the house.

Outpatient care: selection of the provider

The nursing care funds provide an overview of approved nursing services as well as service and price comparison lists free of charge. You will also find providers for outpatient care in your area also in the yellow pages. Many outpatient care services are run by churches and charities, others are purely private companies.

Since not only the offer, but also the quality of the outpatient care varies depending on the provider, you should carefully examine the available options before you decide on a service. In addition, outpatient care is a very intimate situation. Therefore, it is crucial that the person in need of care feels well cared for.

The following points should be considered when selecting an outpatient nursing service:

  • How many permanent employees and assistants does the company employ?
  • Can the nursing service perform all the necessary assistance, including, for example, medical prescriptions?
  • Are nurses' assignments based on the usual daily routine of the person in need of care?
  • Does the service work with other facilities, such as semi-stationary facilities?
  • Is an individually tailored care plan developed for outpatient care and discussed with the relatives?

During the initial interview with outpatient nursing staff, also make sure that you are sympathetic to the people and that the employees respond to questions and requests. If you have a bad feeling or the cost estimate for outpatient care seems too high, you should look at other nursing services.

respite care

If you provide outpatient care for a relative, that does not mean that you need to be fully operational 365 days a year. If you are ill or if you are going on a well-deserved holiday, you can apply for so-called preventive care (substitute care) for the person in need of care for up to six weeks a year.

This means: The long-term care insurance grants a certain amount per calendar year on request for a substitute outpatient care. This can be done, for example, by an outpatient nursing service, a caregiver, a neighbor, or a distant relative.

However, you are only entitled to preventive care if you have been providing home care for at least six months and the care recipient is at least 2 years old.